We are all about operational strategy.

Programme & Project Management

LSI provides experienced programme and project management support when internal capacity is limited or when specialist expertise is required. We help organisations deliver complex initiatives with structure, discipline, and clarity so teams can focus on the work that matters most.

Effective programme and project management ensures that delivery is aligned with organisational goals, risks are managed proactively, and benefits are realised as intended. Many organisations face competing priorities, limited resourcing, or capability gaps that make it difficult to manage multiple projects at once. LSI provides the structure and oversight needed to keep delivery on track, maintain visibility, and ensure teams work with confidence.

We have extensive experience managing programmes and projects across a range of industries. This includes operational change, organisational redesign, technology implementation, regulatory reform, infrastructure projects, customer experience improvement, and service transformation. Our approach ensures that initiatives are completed on time, within scope, and in a way that delivers measurable benefit.

Why Programme & Project Management Matters

Programmes and projects often involve significant investment, cross-functional coordination, and dependencies that require careful planning. Without clear governance, robust planning, and strong oversight, initiatives can stall, exceed budget, or fail to deliver expected outcomes:

  • Align initiatives with strategic priorities
  • Manage risk and uncertainty
  • Maintain accountability and visibility across teams
  • Keep delivery on time and within scope
  • Strengthen coordination between contributors
  • Manage change in a structured and predictable way
  • Achieve the benefits that justified the investment

Programmes often consist of multiple related projects. When these are not coordinated well, resources compete, duplication occurs, and decision making becomes fragmented. A programme management approach ensures that work is planned logically, dependencies are understood, and risks are managed proactively.

Our Approach

We help organisations deliver programmes and projects with structure, clarity, and confidence using LSI’s proprietary process: Diagnose | Design | Deliver – A structured model that connects strategy to execution. This ensures delivery is well planned, well governed, and supported in a way that achieves intended outcomes. When delivering our programme and project management services this translates to the following:

1.

Diagnose

We review the purpose, scope, risks, interdependencies, and resourcing of your programme or project, so we understand what is required for successful delivery. This includes assessing existing plans, timelines, governance, and reporting to determine where alignment or control may be lacking.

2.

Design

We develop a delivery framework that sets out how the programme or project will run. This may include shaping governance, defining roles, establishing reporting cycles, confirming decision pathways, refining schedules, and strengthening risk management routines. The goal is to provide clear direction and a stable foundation for delivery.

3.

Deliver

We work alongside your teams to manage or support delivery, coordinate activity, monitor progress, and escalate issues early. We help maintain momentum, guide change activity, and ensure benefits remain central throughout delivery. Our focus is on supporting teams so work stays on track and outcomes are achieved as intended.

How We Can Help

Strategic Alignment

We ensure that all projects within a programme contribute directly to your organisation’s goals. This alignment supports clarity, prioritisation, and decision making throughout delivery.

Stakeholder Management

Delivering programmes successfully requires strong engagement across all stakeholder groups. We manage communication, alignment, and expectations across leadership, teams, partners, and suppliers to maintain support and momentum.

Improved Governance

We help you establish clear governance frameworks that support decision making, oversight, accountability, and escalation. Strong governance is essential for providing visibility and ensuring issues are addressed promptly.

Expertise and Experience

Our team brings extensive programme and project management experience, supported by knowledge of established methodologies and modern delivery tools. We know how to manage complex initiatives and how to keep delivery on track.

Objectivity

We provide independent insight that is free from internal politics or biases. This perspective helps organisations make clear decisions and address issues early.

Change Management

Programmes often involve significant change. We provide support to help teams transition smoothly, understand new processes, adopt new behaviours, and embed changes so benefits can be sustained.

Why Work With LSI

LSI provides practical and structured programme and project management support that helps organisations deliver important initiatives with confidence. Our clients value our ability to bring clarity to complexity, keep delivery focused, and support teams through change. We take a hands-on approach, working closely with leaders and teams to ensure that progress is visible, risks are managed, and benefits are achieved.
Our experience across sectors gives us a strong understanding of the challenges and opportunities associated with programme and project delivery. We tailor our support to your context so that the framework we put in place is achievable, sustainable, and aligned with your strategic priorities.
If your organisation needs expert programme or project management support, or if you want to strengthen your internal delivery capability, we can help you design and deliver approaches that provide structure, visibility, and long-term value.

Case Studies

Proven success: Real-world results from our clients

Customer Centricity and Cost Savings

LSI was engaged to improve the customer experience and save money by reducing unnecessary duplication costs. LSI found savings of between 18.3 and 24.6 FTE across the scope of the project.

Utilisation of Data for Business Decisions

LSI undertook a data-driven approach to developing a model for the location of future retirement villages

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Productivity & Efficiency

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Programme & Project Management

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Technology Lifecycle Management

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Quality Management

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Technical Writing

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Field Services

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