We are all about operational strategy.

Where we apply our operational expertise

Sectors

LSI works with organisations across a wide range of sectors to improve how services are delivered, how operations run and how people work together. Our focus is always on practical, measurable improvement that strengthens performance and creates lasting value.

Our Expertise Applies Across Industries

We recognise that many organisations do not fit neatly into sector categories. Our work is grounded in principles that apply across industries such as reliable processes, strong governance, effective service design, clear accountability, and good decision-making. These fundamentals allow us to adapt quickly to different contexts and support clients who need structured, practical solutions to complex operational challenges.
Whether you lead a public service, a large operational network, a technical delivery function or a customer-facing organisation, our approach remains the same. We work alongside your teams to diagnose issues, design solutions that fit your environment and support delivery, so improvements take hold.

Although every sector has its own pressures, many of the challenges that affect service delivery, process reliability or organisational clarity share common roots. Our expertise in operational strategy means we help clients address these issues wherever they appear.

Explore the sectors below to see where we commonly work. If your sector is not listed, we are still able to help. Our expertise transfers easily across industries and we welcome conversations with organisations facing operational challenges of any size or type.

Aged Care & Health

LSI helps aged care and health providers strengthen the operational systems that support safe, high-quality care. We simplify processes and improve efficiency to support more consistent, reliable service delivery. Our work helps organisations meet regulatory obligations while delivering better outcomes for residents, patients, and staff.

Building & Construction

LSI helps organisations improve the way they work by streamlining processes, strengthening role clarity, and creating more efficient operating models. We build scalable and resilient operations that bring greater certainty and control to complex projects, so delivery stays on track and meets regulatory expectations.

Central & Local Government

LSI supports agencies to build operational processes that meet regulatory requirements and improve efficiency. We simplify workflows, clarify responsibilities, and help teams deliver services that are dependable and compliant.

Infrastructure & Utilities

LSI supports infrastructure, utility, and network providers to strengthen how services are managed and delivered. We improve operational processes, reporting and coordination so organisations can meet regulatory obligations and respond more effectively to customers and communities.

Insurance & Financial Services

LSI helps insurers and financial service providers strengthen performance across their operations. We improve processes, partner ecosystems and customer experience while supporting organisations to recover margin, reduce leakage and build operational resilience.

Manufacturing & Supply Chain

LSI helps manufacturers and supply chain organisations lift productivity and performance across the full operational cycle. We improve production flow, quality management, inventory control, and delivery performance to create reliable, efficient operations.

Primary Industries

LSI works with New Zealand’s primary industries to improve production, supply, and workforce operations across complex environments. We help organisations lift efficiency, strengthen planning, and build resilient, future-ready operations.

Tertiary Education

LSI helps tertiary and vocational providers improve the student experience by strengthening operational models and service processes. We streamline workflows, improve coordination and support institutions to deliver services that are reliable and consistent for learners.

Ready To talk?

If you want to improve how your organisation operates, we would be glad to start the conversation. We can help you clarify the issues you are facing and identify which services will deliver the most value.