We are all about operational strategy.

Who We Are

About Us

Founded in 1989, LSI Consulting has built a reputation as a trusted partner in operational strategy. For more than three decades, we have supported public and private organisations across New Zealand to solve complex operational challenges with tailored solutions that are practical, collaborative, and grounded in analysis.

At LSI, our mission is to help organisations operate with greater clarity, control, and confidence. We focus on strengthening operational systems, improving performance, and supporting leaders to deliver results that last.

Our work reflects a belief that strategy only creates value when it is implemented effectively, supported by clear processes, capable people, and sound decision-making.

We envision a future where every client achieves their full potential through strong partnerships and practical solutions that are designed to work in the real world. This commitment to operational excellence guides every engagement.

Companies We Work With

We work with organisations across government, industry, and the community. Our clients value our ability to understand their challenges quickly, work in partnership with their teams, and support progress in complex operational environments.

Our Approach

Our approach is based on collaboration and customisation. We take time to understand how each organisation works, the pressures it faces, and the opportunities it wants to pursue. By working closely with leaders and teams, we design solutions that fit the organisation’s context rather than relying on generic models or templated recommendations.

Every engagement follows our proprietary LSI model:

Diagnose | Design | Deliver – A structured model that connects strategy to execution.

Diagnose – We analyse performance, data, systems and organisational structures to understand root causes, clarify constraints, and identify opportunities.

Design – We co-create solutions that fit the organisation, aligning people, processes, and technology to achieve practical and sustainable change.

Deliver – We support implementation, help teams embed new practices, build capability, and ensure benefits are realised.

This end-to-end support ensures that strategy moves beyond the planning stage and becomes part of daily operations.

Our clients value this practical partnership, particularly when navigating complex environments or delivering significant organisational change.

Our Expertise & Services

With more than thirty years of experience, LSI offers depth across operations management, risk mitigation, organisational design, process improvement, and business transformation.

We work across diverse sectors, including central and local government, infrastructure, insurance, education, manufacturing, primary industries, and aged care.

We are a recognised panel provider for government agencies through the New Zealand Government Procurement Business and Finance Category. We also hold approval on the MBIE Construction Consulting Provider Panel for Project Management and Supplementary Services. These appointments reflect our capability, credibility, and proven track record of supporting organisations to deliver stronger operational outcomes.

Our service suite covers operational strategy, service delivery management, customer centricity, process optimisation, productivity improvement, programme and project delivery, continuous improvement, quality management, and technology lifecycle support. This breadth allows us to work with organisations at every stage of their operational journey.

Two people passing a document symbolising workflow and collaboration
LSI is part of a consultancy group that includes specialist expertise in people and culture change. Through our associated companies, we offer clients access to deeper capability across leadership development, behavioural science, organisational change, and learning design.

This integrated support allows us to provide complete solutions when organisations are redesigning structures, implementing change, or building future capability.

Our associated companies include:

A specialist consultancy focused on workforce strategy, organisational development, and people systems.
A learning and development consultancy that designs and delivers learning experiences, capability programmes, and organisational change support.
Together, these organisations create a connected network of skills that bring real value to clients undertaking significant transformation or large-scale improvement activities.

LSI Consulting

Our team brings a mix of operational, project, analytical, and sector expertise. We work alongside our clients with a practical style that encourages collaboration and supports teams to take ownership of outcomes

Meet some of our team driving success at LSI Consulting.

Guy Chadwick picture

Guy Chadwick

Director
Neil Kirk

Neil Kirk

Senior Consultant
Anna Hyland picture

Anna Hyland

Consultant
James Thomas

James Thomas

Consultant
Ward Kamo

Ward Kamo

Senior Consultant

Mike Colwill

Associate Consultant

Murray Prior

Associate Project Director